Sales agreement
sale agreement
an introduction:
(1) This document includes all terms, conditions, special agreements, and policies regulating the process of buying and selling, payment, return, warranty, and all transactions through the “brillantco.com” website , as well as the terms and conditions of the content, information, products and services (together referred to as the “Sale Agreement”). This Agreement is an integral part of the Website Terms and Conditions and the Privacy Policy.
(2) By using the site or any of its services or by requesting to purchase products or any of the buying and selling services, you enter into this agreement with us and with all other parties.
(3) You represent that you have the necessary legal capacity to enter into and agree to this Agreement of Sale and have full unrestricted legal powers under the following terms:
First: the commitments and guarantees of the site.
Second: Terms and Conditions of the Buyer.
Third: Terms and conditions of sale and purchase.
Fourth: the payment policy.
Fifth: Shipping Policy.
Sixth: Return and exchange policy.
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First: The commitments and guarantees of the site:
In order for the sale process to take place in accordance with the law, in order to preserve the rights of the parties to this agreement, and instill confidence in the buyers, the site undertakes and guarantees the following:
(1) The site guarantees that it practices trade in accordance with the laws and regulations in force, and that it has extracted all the necessary permits and licenses to practice electronic commerce, and to enter into this agreement with the buyer, and the site undertakes to keep all documents indicating that.
(2) The offer of products by the site is legally positive, with which a product sale contract is concluded once the buyer accepts the terms of sale announced by the site, and the product is available on the site.
(3) The site guarantees that all information, images and files related to the products it provides on the site are true, accurate and legal, and reflect the products of the site.
(4) The site ensures that no false or misleading information is published about its products, and that the products are offered with commercial legitimacy.
(5) The site guarantees that it has all the legal rights and powers to sell the products, and also guarantees that it obtains all the necessary permits to sell the product.
(6) The site guarantees that there are no restrictions on the buyer to obtain the products or dispose of them with all legal actions to third parties.
(7) The site guarantees that none of the rights of third parties are related to the products offered for sale through the site, and that they are delivered to the buyer free of any financial burdens, and not loaded with any personal or in-kind rights.
(8) The site undertakes to deliver the products to the buyer at the time of delivery agreed upon between the two parties, in accordance with the specifications announced on the sale page, and that the delivery is carried out in a professional manner in accordance with the provisions of this agreement.
(9) The site undertakes to make every possible effort to obtain guarantees from product manufacturers, if any, and hereby waives such guarantees to the buyer to the extent permitted.
(10) The site guarantees that the products are free from apparent and hidden defects, and the site does not guarantee that the products are free of defects that are customarily tolerated.
(11) The site undertakes to maintain the contact information of the buyer and not to exploit it in violation of the site's privacy policy.
Second: Terms and Conditions of the Buyer:
(1) If the buyer is a person, he must have the necessary legal capacity to enter into sales contracts. By entering into this sale agreement, the buyer acknowledges that he has the necessary legal capacity to conclude a contract to sell the product.
(2) If the purchaser is a company, organization or other entity, the purchase must be made by the legal representative of that entity or person authorized to make the purchase.
(3) The buyer can purchase the products offered for sale through the website if these products are available and ready for sale.
(4) The buyer is obligated to accurately select the product to be purchased according to the specifications he wants and available through the site before placing the purchase order.
(5) In the event that the buyer submits a purchase request, he is not entitled to withdraw or cancel this request except with the approval of the site, and submitting the purchase request is a final acceptance by the buyer of the product.
(6) The buyer is obligated to pay the price of the product advertised through the site, by the electronic methods specified by the site.
(7) The site retains access at any time to prove the correctness of the payment details made by the buyer before delivering the product to him, in order to avoid fraud and credit card fraud.
(8) The buyer is obligated at any time to disclose his identity, place of residence and banking information.
(9) In the event the Buyer refuses to receive the Products at the specified delivery time, the Buyer shall be deemed to have actually and legally taken delivery of the Products at that delivery time.
(10) The buyer undertakes not to act in the sale of the products or any kind of legal action until after full payment of the price of the purchased products, and undertakes to complete the payments in case the partial payment was made in error.
(11) If the buyer receives the product, he must verify its condition and its conformity to the specifications as soon as he is able to do so in accordance with what is customary in dealing. Within 15 days from the date of receipt, and it is stipulated that the product be in its condition, if he did not do so or if the product was not in its condition, his right to the warranty forfeited.
(12) After receiving the Products, the Buyer must comply with all regulations and instructions regarding the use of such Products, which are set by the seller, manufacturers or warranty companies, and use the Products ethically and legally so as not to offend us or cause any harm or inconvenience to any other party.
(13) The buyer is allowed to make evaluations on sales operations, and the buyer undertakes not to abuse this right and that the evaluations are honest and reflective of the performance of the service.
(14) before the date of delivery of the products sold to the buyer, and in the event that the buyer violates this sales agreement, the site has the right to cancel this agreement, with immediate effect and without any judicial notifications or announcements, with the site retaining the right to any appropriate compensation.
(15) The buyer is bound by all policies followed by the site, including the policies of payment, shipping, return and use of products.
(16) The Buyer shall comply with all provisions of applicable laws, decrees and regulations.
Third: Terms and Conditions of Sale and Purchase:
(1) The sale process is carried out electronically according to the availability of products on the site, and therefore the buyer releases the site from any responsibility in the event that the products are not available on the site or the stock runs out.
(2) The products are provided according to the specifications announced on the sale page, and therefore the site is not obligated to provide any additional features or advantages after delivering the product to the buyer.
(3) The site does not guarantee that the products meet all the expectations of the buyer when using them, and therefore the buyer accepts them in the condition in which they are at the time of purchase.
(4) The site retains full ownership rights over the products sold to the buyer until he receives the full purchase price of the products with the specified payment methods.
(5) If the buyer fulfills all his obligations related to payment and the site is unable to deliver the products to be purchased on the delivery time, then the buyer may give the site a notice to end the sale.
(6) We may at any time ask you for further verifications including the buyer's full name, national identification number, detailed address, telephone number and other information that we may deem necessary to complete the sale.
(7) The site reserves the right at any time to refuse or cancel purchase orders if we cannot be sure of the buyer's information and address, or if we suspect that the order may cause a credit card fraud risk.
(8) The site retains ownership of the content of the products and all images and visual files, and enjoys the rights to publish them at any time.
(9) If the buyer buys quantities of products with the aim of selling them, the site does not guarantee the buyer's ability to market these products, their popularity, or obtain profits from reselling them.
(10) The site excludes from its guarantees, terms and conditions any financial losses that may incur the buyer, or tarnish the reputation, or any special damages arising from your misuse of the products or the site, and the site does not bear any responsibilities or claims in such cases.
(11) The Site does not guarantee that technical defects will be fixed, or that the Site or its servers are free of viruses or anything else that is harmful or destructive, and you know that websites on the Internet are always subject to data corruption, unavailability or delay in appearance, and you accept it.
(12) The Site may be unavailable from time to time due to repair, maintenance or development work, and you agree that the Site is under no obligation to provide technical support at any time.
Fourth: Payment Policy:
(1) Payment for the products shall be made in Saudi Riyals.
(2) The Buyer shall review the prices of the Products and make a final decision regarding the purchase process before making the payment, and the Buyer knows and agrees that these prices are final.
(3) The buyer is obligated to pay the prices of the products he decided to purchase through the site before the products are shipped and delivered to him.
(4) The buyer pays the prices of the products through the payment methods approved by the site, which are (Visa, MasterCard, mada, bank transfer, Stc pay).
(5) The site does not accept responsibility for any errors in the payment process made by the buyer, and the site is not responsible for any piracy or fraud on the buyer's credit cards or bank accounts.
(6) The buyer shall bear all bank charges related to money transfers or payment for products.
(7) The amounts paid by the buyer to the site are final and may not be modified by increase or decrease and may not be recovered except with the approval of the site.
(8) The buyer shall bear all government fees and taxes related to his use of the site or his entry into electronic sales, including all taxes imposed on products and value added tax.
Fifth: Shipping Policy:
(1) The buyer shall comply with the site's shipping policy, which may change from time to time.
(2) Shipments are made through our website, through SMSA, Aramex, UPS, Saudi Post, DHL, Zajel or any other company we may contract with.
(3) The buyer undertakes to keep the electronic payment receipts that may be required of him during the delivery of the products to him, and he undertakes to sign the receipt of receipt of the product.
(4) The buyer undertakes to check the products before signing for receipt from the shipping companies, and acknowledges that his signature on receipt is conclusive evidence that the products are free from any apparent defects such as damage, breakage and defects.
(5) The buyer shall bear all shipping fees in addition to the price of the products, which may vary from one buyer to another according to the distance traveled by the shipping company.
(6) Shipping is carried out within the period specified by the buyer's site or specified by the shipping company, which is calculated on the basis of the distance between the buyer and the seller's establishment.
(7) The site is not responsible in facing the buyer for the delay in delivery of products in the event of any emergency circumstance beyond its control such as force majeure, for example, but not limited to floods, storms, acts of war, public events...etc.
(8) In the event that the site delays the delivery of the sold products as a result of force majeure so that it becomes clear that the delivery of the sold products is not possible on the specified delivery date, the site here shall immediately inform the buyer of those circumstances and provide the buyer with a new delivery date.
(9) During the delay period, the buyer's responsibilities regarding payment shall cease until the force majeure circumstances are resolved, and after the force majeure circumstances are resolved, the payment obligations shall be completed by the buyer.
(10) The buyer undertakes to treat the freight representative well, and bears all legal responsibility for any personal mistakes made by him against the freight representative, and the site disclaims responsibility for any personal errors committed by the freight representative against the buyer.
(11) The site is not responsible for any unsatisfactory or delayed performance of the shipping companies.
(12) The site is not required to mediate any issues or disputes between the buyer and the shipping companies.
(13) The site has the right to return the products that it delivered to the shipping company in the event that they are returned from the buyer, or the transaction is not completed.
(14) In the event that the buyer refuses to receive the products from the shipping company despite their conformity to the declared specifications, then the buyer is deemed to have received the products voluntarily.
Sixth: Return and Replacement Policy:
The site sets a return and replacement policy to ensure the buyer's satisfaction with the product he purchased from the site, and the return and replacement is subject to the following conditions:
(1) The site gives the buyer the right to request the return or replacement of products within 7 days from the date of receiving the product from the site.
(2) The site accepts the return or replacement of products in the event that the following conditions are met only:
1. The Buyer shall not use, open or obtain any benefit from the Products.
2. The products are not damaged or have any defects after receiving them from the shipping company.
3. Not to damage the packages and packaging of the products, or to lose any of the accessories of the products.
4. The buyer keeps the sales invoice and delivers it to the shipping company or at the seller's establishment.
(3) In the event that the return or replacement is due to a defect in the product, the site will inspect the product, and if it is proven that the defect is due to the product, the site will bear the costs of shipping, return and replacement.
(4) In the event that the return or exchange is for a reason due to the buyer and is not a defect in the product, the buyer shall bear all costs of returning, shipping and replacing the product.
(5) In the event that the site rejects the request to return or replace the product submitted by the buyer, and the buyer refuses to receive the products again, the site has the right in this case to dispose of these products after 15 days from the date of the buyer’s rejection.
(6) Cosmetics, perfumes, accessories and underwear are not covered by the exchange and return policy in order to preserve the public health of all.